Conditions de réservation

PROCESSING OF PERSONAL DATA

According to the provisions of Law 15/1999 of 13 December on Protection of Personal Data, the user accepts that personal data provided at the time of your reservation will be incorporated into a file owned by M2 AND TOURISM MANAGEMENT HOTEL SL, hereafter the company, established in Capuchins Street, 2 18001 Granada, to manage the booking system, the processing of your application, control and management of the relationship with web users who transact bookings as well as for statistical studies of registered anywhere cited to design improvements in the services provided users. All form fields marked as mandatory must necessarily be completed for proper processing of their applications. The personal information you provide, will only be disclosed to third parties in compliance with legal obligations or with your prior consent. The user expressly agrees that the bank details provided will be used to meet the possible penalties to cancellations and no-shows fixed under the conditions of the fare. The processing of reservations necessarily involves treatment before appointed, so may not carry out the process in the event of opposition to mismo.Usted may at any time exercise their rights of access, rectification, cancellation and opposition as more It indicated below.

ACCURACY OF DATA

The user, in any case, the veracity of the data provided, the company the right to deny service to any user who has provided false data, without prejudice to other actions stipulated by Derecho.Asimismo, the users must be duly authorized to provide data to third parties. Only if it has the consent of future hotel guests, you can enter their names in paragraph bedded room. Such information, which allows the Hotel chosen to procure a better service to its guests, it is optional, so, its appropriation by the user, implies on his sole responsibility, assuming the duty to inform those of our content policy Privacy in advance the offer of personal information.

DATA PROCESSING IN NAVIGATION

In accordance with the obligation under Art. 22.2 of Law 34/2002, of July 11, services of the information society and electronic commerce, we inform that the company uses cookies. A cookie is a piece of text information that websites transfer to the hard disk of the computers that connect to them. We use session cookies to identify users and preserve their identification status. Session cookies are automatically deleted from the hard disk when the session ends. We also use cookies to compile anonymous, aggregated statistics that allow us to analyze how visitors use our website in order to improve it. Only it obtains and retains the following information about visitors to our website:

a) The domain name provider (ISP) and / or IP address that gives them access to the network. For example, a user of provider xxx will only be identified with xxx.es domain and / or IP address. This allows us to compile statistics on the countries and servers that most frequently visit our web.

b) The date and time you access our website. This allows us to check times more traffic and make the necessary adjustments to avoid saturation at peak times.

c) The Internet address from which the link that leads to our website. With this data, we can know the effectiveness of different banners and links pointing to our server, to promote those that offer better results.

d) The number of daily visitors to each section. This lets us know the most successful areas and increase and improve their content so that users obtain a more satisfactory result.

To us will allow us to obtain the following information:

a) The date and time of the last time the user visited our web.

b) The content design that the user chose during his visit to our website.

c) Security elements involved in controlling access to restricted areas.

Although the information obtained is, in principle, totally anonymous, pursuant to Report 327/2003 of the Spanish Data Protection Agency, are informed users that the data will be incorporated before connected to a file of personal data Company for the purposes detailed above, the user may exercise their rights of access, rectification, cancellation and opposition as indicated below.

Also we use the tool Google Adwords remarketing. This tool allows you to post in the Google Content Network (further details on the Google content network here. Adwords ads based on previous visits to our Web users To do this, some of our web pages include a code called " remarketing tag. "These tags allow read and set cookies on your browser in order to determine the specific type of ad that is displayed to the user, based on about your visit to our web elements, such as the Navigation circuit chosen, the specific pages visited or the actions that have been carried them. The thus created remarketing lists are stored in a database on Google's servers, which store all the cookie IDs are associated with each list or interest category information obtained will allow to identify a particular browser, Google can not identify specific users with this information (Learn more about the Remarketing tool in the link below. Adwords

Regarding the company, this information can only be associated with a particular user if that user is identified on the web, for example he has completed a process of reservation. In this case the data obtained will be communicated to the company for marketing purposes and segmentation of website users to design marketing campaigns according to the interest shown during navigation, incorporating the data into a file of that entity for the expressed purposes. To object to the processing and communication mentioned above, the user can disable cookies, as outlined below:

The user has the option of not receiving cookies or being informed about their fixation by configuring their browser accordingly. However, if you disable cookies, you may not use all the features of the web.Respecto remarketing cookies, users can disable the use of cookies by Google by visiting the advertising opt-out page of Google.También you can disable DoubleClick cookies by visiting the DoubleClick opt-out page (in English) .To disable the use of third party cookies, users can also visit the disqualification of advertising Initiative (NAI network, Network Advertising Initiative) (Page)). At any time the user may exercise their rights of access, rectification, cancellation and opposition as indicated below.

FILE FOR ADVERTISING PURPOSES

If the user wants to receive information about promotions l a company may authorize the transfer of data for such purposes simply accepting this Privacy Policy. If, however, you do not want to receive information about actions must expressly exclude box. Only when there is consent, the personal data necessary for communication be transferred to Paraty Hotels SL and will serve to keep you informed either by email, or by any other means, news, products and business-related services company Paraty SL From this moment is informed that if it has well said that their will, their personal details are included in a file with personal data of the entity that is responsible for the company and the user can access, edit, rectify their data or object to their treatment by writing to the company as shown below.

RIGHTS

The rights of access, rectification, cancellation and opposition may be exercised by letter accompanied by a copy of your DNI directed to the file that corresponds to the address indicated below:

- Paraty Hotels SL C / Jaen 9 of 11 bldg Galia 212, CP 29004 (Malaga)

- M2 Holdings SL Street Hotel Capuchins, 2 18001 Granada

 

LIABILITY OF HOTEL

Access to the site does not in any case the existence of a commercial relationship between the user and the company. The portal provides information only about the hotel rooms vacant at the time of requesting such information, so if you make on-line reservation is contracting directly with the hotel and not the portal. The printed version of the book serves as a locator made when you go to the hotel.

Booking hotel nights in this website implies acceptance and acceptance by the customer of each and every one of the conditions outlined here.

By accepting the following clauses, you acknowledge and agree:

1) Be of legal age and have full capacity to make the reservation, stating that you understand and comprehend all of the conditions found on the website.

2) The data provided when making the reservation on-line are true, complete and concise.

3) only includes web pages featured in the site map.

4) That access to this website is the responsibility of the user

5) That once the reserve will proceed to file the electronic document that has been formalized, you can access it at any time.

6) That confirms the reservation made, ie, the dates, number of rooms, people and hotel of choice.

7) The conditions and price of the reservation, are expressly determined by the fare conditions expressly included in the page you made the reservation.

8) Regarding the relationship with the site, it gives you the opportunity to book hotel rooms chosen through their website, but does not offer any hotel service responsible.

9) That the card details are collected in order to guarantee the reservation. The payment thereof shall be paid in the selected hotel and only in the case of cancellations or (no shows), will proceed to the cancellation of the reservation and will charge you set in the conditions of the fare.

10) The offers are only valid for as long as they are accessible to service recipients.

PRICES

Prices listed are Retail prices including VAT Public.

The price includes: Price per night depending on room type and selected regime, except for hotels that specifically noted the inclusion of other services.

Not included: Any service not also specified extras such as transfers, tips, telephone calls, laundry, minibar, parking, etc ...

Time of arrival (check-in) and departure (check-out) as a general rule and unless expressly agreed otherwise the property, the rooms may be used from 14 pm on day of arrival and must be vacated at 12 am on departure day.

PASSPORTS AND VISAS

All travelers without exception (including children) must have their respective personal and family documents, either a passport or identity card, under current legislation. It will be borne by them when traveling so require obtaining visas, passports, vaccination certificates, etc. All children under 18 must carry a written permission signed by their parents or guardians, in anticipation that the same may be requested by any authority. It should be rejected by any authority visas for particular causes of the user, or be refused entry into the country because they lack the requirements imposed or default in the required documentation, or not being carrier same, the hotel declines all responsibility for events of this nature, being the consumer's expense arising any, apply in these circumstances the conditions and rules established for the case of non-show.